Our Commitment to You
We value your trust and are dedicated to safeguarding your personal information. This Privacy Statement outlines our practices and the choices you have regarding how your information is collected and used
KTCJ’s business model necessitates the collection, use, and disclosure of personal information. We are committed to protecting your privacy and adhering to the Personal Data Protection Act 2010 (PDPA)
What Kind of Personal Information We Collect
We may collect personal information, including:
- Identification: Name, age, gender, date of birth, race, nationality, identity card number, passport number, or other identification documents.
- Contact Information: Home address, telephone number, email address.
- Other Personal Information: Marital status, purchase history, and any other information you provide.
When and How We Collect Your Personal Information
We may collect personal information directly from you when you:
- Apply for products or services
- Make transactions
- Provide feedback or participate in surveys
- Contact us with inquiries
How We Use Your Personal Information
We use your personal information to:
- Process your transactions
- Provide customer support
- Improve our products and services
- Send you marketing communications (with your consent)
- Comply with legal and regulatory obligations
Sharing Your Personal Information
We may share your personal information with:
- Our affiliates and business partners
- Service providers who assist us in delivering our services
- Law enforcement or regulatory authorities, as required by law
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw your consent to data processing
- Lodge a complaint with the Personal Data Protection Commission
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at wecare@ktcj.my.
By using our products and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy